Case Study

Rangers FC

One Club – Culture Review

Service

Consulting

HR Principles

Leadership Assessment

Staff Engagement

Industry

Sport

Location

London

Situation

Rangers needed to re-focus on People and Culture
Sought to understand the current situation:
Perceived priority on people
How embedded values were
The gap between Rangers and ‘best practice’
What areas could be tackled first to ensure maximum impact and a positive contribution to overall strategy
Club leadership acknowledged that people were at the heart of their success and crucial to their growth strategy

Solution

Discovery sessions and interviews with the leadership team combined with relevant document and process reviews
A staff engagement survey was initiated, and all information analysed against the context of key strategic priorities for the club
Leadership team dynamics were analysed, and a series of team effectiveness workshops delivered.

Result

Detailed road map highlighting priority actions 
Enhanced leadership team dynamics
Initiation of leadership development programme and a cascaded Future Leaders initiative
Increased staff engagement and the instigation of all of club communications schedules, meetings and social / engagement activity
Recommendations for upgrade in HR platform to solve internal communication challenges and enhance HR operational efficiency, freeing up resource to focus on learning and development
Re-prioritization and enhanced communication activity around charity & community initiatives, further enhancing staff engagement

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